Anyone can sell a policy. What matters is what happens on the worst day of your business year. Here is exactly how we help when a loss occurs.
Call us first. We tell you exactly what to do — and what not to do — in the first hours after a loss, and we intimate the insurer correctly and on time.
We help you compile claim forms, estimates, invoices, photographs and every supporting paper the insurer will ask for — complete, the first time.
We schedule and attend surveyor visits, answer their queries, and make sure nothing material is missed or misread in the assessment.
We chase the insurer so you don't have to — queries, clarifications and escalations — until the settlement reaches your account.
Take photographs, prevent further damage where safe, and do not dispose of damaged items until the surveyor has inspected. Then reach us immediately.
Contact our claims deskFill this in and our claims desk will call you back on priority. Select your policy category to see the documents you should start gathering.
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